Tuesday, January 13, 2015

Unit 1 Communication and Employability P3 + M1


P3 Discuss potential barriers to effective communication and M1 Explain mechanisms that can reduce the impact of communication barriers.


There are a few different barriers to communication that can hinder how well you can communicate with other people. These are;
- general communication skills
- interpersonal skills
- written communication skills

An example of some barriers to general communication include things like language differences, and making sure that if you’re giving a presentation for example that you are using language suitable for the audience. If you’re giving a personation to beginner technology user you should make sure that you are not using language that is too technical for them to understand, this is a way that you can reduce the impact of the communication barrier.
A way to reduce the impact for different languages might be to have a translator present who can translate your speech into the needed language. Or if you are aware beforehand that there will, for example, be Spanish people watching the presentation, you could make sure that you have the information in both Spanish and English on each slide.

Examples of some barriers to interpersonal skills include things like background noises and distractions that could draw your attention away from the audience or if you’re in the audience it could draw the attention away from the speaker. This could be avoided by making sure that people are sat away from things like air conditioners and that windows are closed to reduce noise and making sure that everyone in the room is facing the speaker and not away from them.
Examples of barriers to written communication include things such as bad spelling and grammar and also bad structure. When it comes to emails and word documents and presentations it is always important to spell and grammar check your work and make sure that it is in numerous paragraphs instead of just one long unreadable paragraph. You have to be careful when it comes to spelling and grammar because it only checks words against the dictionary. If you made a typo, and typed ‘sick’ instead of ‘sock’ for example, your work would no longer make sense but Microsoft word wouldn’t pick up on it as ‘sick’, even though it is not the word you wanted to use, it is spelt correctly. This is why it is always important to make sure you proof read your work before printing it or submitting it.

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