Unit 1 Communication and Employability P2

P2 explain the principles of effective communication

General Communication Skills
general communication skills can include being able to adapt to different audiences, this can include changing the type of language you use, depending on the age group of the people you're talking to and also the formality of the situation. you also have to take into account cultural differences, not only different languages but different regional accents can also be a problem.

Interpersonal skills
Interpersonal communication is communicating face to face, using both verbal and non verbal commutation, for example the tone of you voice, hand gestures, signing, body language, and allows you to take into account the reaction of the person you’re talking to through eye contact, facial expressions and body language

Potential barriers to communication
Some potential barriers to communication can be as serious as disabilities such as hearing impairments or as simple as a loud noise such as air conditioning distracting people. A way to overcome something like a hearing impairment is to use sign language or if someone speaks a different language all together then a translator may be extremely useful. 

Communication in writingspelling and grammar is incredibly important in today's society, especially when it comes to things like emails when maintaining an air of professionalism is vital and it's very important that you don't use slag or abbreviations like you would when you talk to your friends.